Company Profile
ESTABLISHMENT

Swagatam Tours and Travels formed in the year 1986.

ACCREDITATIONS

Approved by Department of Tourism, Government of India. Member of IATA, PATA, ASTA, TAAI, SITE & IATO.

BUSINESS ACTIVITIES
Inbound tours operations and Airlines Ticketing are the main activities of the company.

1. Inbound Tours Operations
Handling FIT and Groups of Cultural Interest Tours, Special Interest Tours, Incentive Tours, Business Travelers Tours, from around the globe with majority business mainly from Europe and Middle East.

2. Airlines Ticketing
Company is Passenger Sales Agent for Indian Airlines and several other private airlines operating in India. Our offices in Delhi & Mumbai are IATA recognized.

3. Transport Fleet
We have our own fleet which includes large & mini coaches, Tempo Traveller, Toyota Qualis, Innova & luxury Cars in New Delhi and other locations. Apart from this we have very good network of transport agencies who are closely working with us and we are capable of providing desired number of vehicles as per the requirement.

NETWORK OF OFFICES
The Head Office is located at New Delhi, the company has four branches located at Bangalore, Chennai andMumbai. All offices are located at prime locations in the respective cities and all offices are fully computerized and equipped with latest means of communications thus giving us flexibility to interact globally.

FINANCIALS
Company has a very sound financial base.Our turnover which was just INR 3.00 Million in the first year of our operations is likely to cross INR 700 Million during current financial year. These landmarks have placed us among the leading tour operators in our country.

HUMAN RESOURCES
The progress achieved by our company during past 21years could not have been possible without the strenuous efforts done at all levels in our organization and professional approach with systematic working style adopted by a strong work force of 131 well trained employees. Company’s assets, expertise and strong position in the market place gives us an edge to handle any volume of business ethically and with professionalism. Our past performance in terms of customer satisfaction and our focus to provide a best possible experience in India puts us in the category of top ten inbound tour operators.

ACHIEVEMENTS
Company has been awarded The National Tourism Award for the fourth time by the Ministry of Tourism, Government of India, for outstanding performance in increasing the number of tourist arrivals and for increased foreign exchange earnings in its segment.
We have won the Galelio Express Award for the best regional travel agency in 2006 and 2007.
CONTACT DETAILS
Swagatam Tours Private Limited
203, Swagatam Chember,
23-A, Shivaji Marg, Najafgarh Road, Moti Nagar
New Delhi- 110 015 (India)
Tel. : 91-11- 25444000 - 25444009,
Fax : 91-11-25444010 - 25444011,
Email : swagatam@vsnl.com

Web Site : www.swagatam.com , www.swagatamtours.com